When: Friday, Feb 03 | 9:00 am - 10:15 am

Location: ICTC Ontario

Days: Friday. Event Types: Session. Sectors: Public Libraries. Subjects: Programming and Technology.


A librarian/volunteer technology coach shares her strategies on teaching technology skills to adults, specifically seniors. Basic troubleshooting tips, such as what to do when a machine is moving slowly, will be covered in order to give public service staff more confidence in addressing common problems.

Confidence in fixing common computer problems when asked at the desk about an issue a customer is having like slow wireless or inability to locate a file. Also I hope to impart what knowledge I’ve learned in working with seniors and their new technology, often an activity that some feel forced into, onto others.