When: Thursday, Feb 01 | 3:45 pm - 5:00 pm

Location: tbd

Days: Thursday. Event Types: Session. Sectors: OLA.


Description:

Thanks to the great work of PLA’s Project Outcome, public libraries are now capturing immediate outcome data to bolster their advocacy efforts. While these immediate outcome surveys are invaluable as a feedback mechanism for evaluation and program improvements they only scratch the surface of getting at real tangible outcomes that are measured by actual changes in behaviour, status and/or condition of the individuals who attend the programs at the library.

Outcomes:
1. Understanding the benefits of tangible outcomes versus immediate outcomes
2. Challenges of tracking outcomes over time
3. How to get started tracking “follow-on” outcomes