When: Friday, Feb 02 | 2:00 pm - 2:45 pm

Location: ICTC - Ontario

Days: Friday. Event Types: Session. Sectors: Governance. Subjects: Organizational Issues.


While it doesn’t happen often, there are times when a library board must face the reality that its CEO is not meeting performance expectations. This session will provide an overview of a helpful performance management process and equip board members with a sound approach to identifying, communicating and improving performance shortfalls.

As a result of this session, participants will be able to:
– identify where in the performance management process their board is currently
– recommend resources by which the board can assess its own effectiveness in managing the performance of the CEO
– advocate a fair, respectful, collaborative process for resolving unmet expectations.