Amanda French is the Supervisor of Program Development and Training for Mississauga Library; she and her team take care of programs from beginning to end, responding to customer needs, supporting staff, and managing third party content providers. Amanda has previously held other leadership positions as Manager of Information Services at the busy Mississauga Central Library as well as Acting Area Manager, overseeing nine branches. Amanda has a Master’s in Information Sciences and is a certified Change Management specialist. Amanda is an ardent defender of the oxford comma.