Why are you interested in the topic you are presenting?
This is a time of incredible opportunity for libraries; however, we need to get under the skin of our customers if we are to be successful.

What does “fearless” mean to you? 
“Fearless” means to be intrepid, a risk taker, resilient, future-focussed, being audacious with panache.

What have you read/seen/listened to lately that you would recommend to your audience (something that would help them to learn more about your topic)?
The innovator’s dilemma by Clayton M. Christensen