When: Thursday, Feb 01 | 10:45 am - 12:00 pm

Location: ICTC - Kingsway

Days: Thursday. Event Types: Session. Sectors: Academic. Subjects: Assessment.


Quality assurance programs enable libraries to track trends, make informed decisions for continuous improvement, and provide stakeholders with tangible evidence of key strengths and needs. This session will review Seneca Libraries’ quality assurance methodologies, highlighting effective practices for developing a meaningful, sustainable QA program, along with potential pitfalls to avoid.

IDENTIFY key practices and principles of successful QA program development and implementation, as well as pitfalls to avoid


Powerpoint Presentation