ServiceOntario is a gateway to government services for the people and businesses of Ontario. Through ServiceOntario, people can access a wide range of services, like getting birth certificates, registering a business, renewing a driver’s licence, health card and licence plate sticker. Many of these services are available in-person through offices across Ontario. Delivering these services in diverse communities requires a diverse mixture of service provider types. This interactive workshop will explore the potential role(s) of public libraries in ServiceOntario’s future delivery models. Share insights from your experience and join us in co-creating possible strategies for service delivery.
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