Libraries can be places for people to dream and grow, but only if they can get in the door. New patron registration is a deceptively complex process, involving policy, procedure, legislation, the ILS, and human rights. In this session, attendees will learn about the OPLA’s new patron registration survey, and how it can help public libraries can break down unnecessary barriers to service. A Kahoot will help attendees compare their services, so download the app!

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