For library technicians at McMaster University Libraries, the workplace has become more than just a 9-5 job consisting of the same back-line duties day in and day out. Burnout and career blahs can settle in quickly with the same repeat questions being asked in the same location. Cross collaboration and training of library technicians at our three library locations allows for the development and expansion of ones knowledge base beyond their own area. These career growth opportunities within an academic library benefit both the technician and those they serve.
For librarians, and managers, there exists a responsibility to encourage the development of staff. By providing cross training and collaboration opportunities, the result is improved staff morale, increased engagement, productivity, and confidence. While these are important aspects of running a successful unit, they also contribute to an ethos of lifelong learning and service.
Learn how managers and librarians can assist in staff development.
Discuss strategies for expanding and enriching the library technicians professional development.
Learn about the challenges and successes from two of our library technicians own experiences.