This program will explore 10 small and achievable ways to acknowledge and provide service to patrons experiencing homelessness and housing insecurity. Surveyed via the lens of lived experience and cognizant of the complexities of this challenge, it is about shifting perspectives and making changes that can be achieved using existing tools.
This program has two goals: First, that attendees will leave with a better understanding of what homelessness is and the impact it can have on their patrons’ needs. We discuss hidden homelessness, the demographic shifts in homeless populations and the intersections of experience that may prevent homeless patrons from accessing services.
Second, we discuss doable, inexpensive and easy-start ways of integrating patrons experiencing homelessness into the library community. The hope is that any attendee can find at least one idea they can implement to make their library more accessible and beneficial to a community that is often ignored or dismissed as problem patrons.