When: Thursday, Jan 31 | 3:45 pm - 5:00 pm

Location: MTCC 202D

Days: Thursday. Event Types: Session. Sectors: Public Libraries. Subjects: Advocacy/Outreach, Community Led, Health, and Inclusion.


Public Libraries are integral community hubs that play an important role in serving the needs of their local communities. More specifically, public libraries serve the needs of vulnerable and marginalized populations by providing safe and welcoming spaces, access to free services, opportunities to learn and connections to community service providers. Libraries have continued to rise to the challenges they face in new and innovative ways by hiring Social Workers to better serve the needs of their customers. This session will focus on the ways in which Mississauga, Kitchener and Toronto Public Libraries have included Social Workers in their libraries, the impact on their patrons and the innovative services that have developed to meet the needs of vulnerable populations in their communities.