Dates & Times


Tuesday, January 28, 2020: 4:00 PM – 7:00 PM*
Wednesday, January 29, 2020: 8:00 AM – 8:00 PM
Thursday, January 30, 2020: 7:00 AM – 9:00 AM**

* This timeslot is reserved for firms who have 400 sq. ft or more booked. Special arrangements will be made direct with these firms.

** If you intend to move in the morning of the show please be sure to make that known to Show Management.

Open to Delegates & Guests

Thursday, January 30, 2020 9:30 AM – 5:00 PM
Friday, January 31, 2020 9:30 AM – 3:00 PM


Friday, January 31, 2020 3:00 PM – 10:00 PM


Metro Toronto Convention Centre Hall “C”
255 Front Street West, Toronto, Ontario M5V 2W6
Tel: (416) 585-8000
FAX: (416) 585-8224

Key Personnel


Jefferson Gilbert, Principal, Gap.Point.Reach. Inc
Tel: (416) 699-1938
FAX: (866) 211-2999

  • Expo-related questions – suppliers
  • Sponsorship

Jennifer Marriott, Associate, Gap.Point.Reach. Inc

  • Expo-related questions
  • Expo Directory, Buyer’s Guide
  • Exhibitor Badges
  • Expo Author Signings

Conference & Association

Ontario Library Association
2 Toronto Street, 3rd Floor, Toronto, ON M5C 2B6
Tel: (416) 363-3388
FAX: (416) 941-9581

Shelagh Paterson, Executive Director
Tel: (416) 363-3388 Ext. 224

  • Program-related questions

Stephanie Pimentel, Director, Operations
Tel: (416) 363-3388 Ext. 225

Emily Burns, Education & Conference Manager
Tel: (416) 363-3388 Ext. 230

  • Program-related questions
  • Speakers
  • Pre-Conferences

Meredith Tutching, Director, Forest of Reading®
Tel: (416) 363-3388 Ext. 222

  • Forest Breakfast
  • Wednesday Night Party

Emily Bradley, Library Marketplace Co-ordinator
Tel: (416) 363-3388 Ext. 228

  • Library Marketplace

Melissa Macks, Member Engagement Officer
Tel: (416) 363-3388 Ext. 226

  • Membership Questions

Exhibit Space –  What is Provided for your Fee

  • Black and silver draped booth – 8′ back, 3′ side rail.
  • Uncarpeted floor space in booth.
  • Aisle carpeting – black and grey flecked carpet (7 1⁄2′ wide).
  • 24-hour security.
  • 15 total exhibit hours; six hours unopposed.
  • Exhibit Directory listing in printed program & companion website (company name, booth #, address, phone, FAX, email).
  • Five product categories in the Buyer’s Guide.
  • Up to four* Exhibitor badges for bona fide booth/company personnel. No practicing librarians, teacher-librarians, workers or trustees. Additional Exhibitor badges are available for staff at a cost of $15 per badge. *Based on size of space rental (4 is based on a single 10′ x 10′). The exhibitor badge is a full conference badge and allows entrance to all non-ticketed events.
  • Unlimited VIP Passes – access to invite clients. These must be completed electronically to be free. Paper copies and on-site registrations are subject to EXPO Only Fees.
  • Flat-bed dollies available for material handling.
  • Empty crate storage.
  • Free manual lead retrieval.
  • Use of a booth-sitting service.

Exhibitor Registration

Registration will be done by Badge Studio, a contractor for the OLA.

Exhibitors must register personnel who will staff their booth during the show. A unique URL and password will be sent to your company via email to allow access to the registration portal. Through the portal you can register all staff (and make changes up until end of day on January 18). Additional links allow you to register authors, guests, and invite VIPs to the conference with free EXPO badges. By using the portal you will ensure badges are available on-site when you arrive. Personnel involved in the move-in need not be badged on Wednesday or after 3:00 PM on during move-out on Friday.

Each registered company is entitled to the following number of badges for their personnel:

Single Booth (100 sq. ft.) – 4 badges
Double Booth (200 sq. ft.) – 6 badges
Triple Booth (300 sq. ft.) – 7 badges
Quadruple Booth (400 sq. ft.) – 8 badges
larger than 400 sq. ft. – 12 badges
Small Firms, and NFPs may request 2 badges

Additional exhibitor badges may be ordered subject to Show Management Approval. The cost is $15.00 each (including HST – $13.27 pre-tax).

Payment of Exhibit Space

Exhibitors will not be allowed to set up until space is paid for in full. No exceptions. The Ontario Library Association will accept Electronic Fund Transfers, VISA, MasterCard, and cheques.

Official Program, Exhibit Directory, & Buyer’s Guide

Each exhibiting company is entitled to one company listing in the exhibit directory. This listing will include: booth number, company name, address, telephone number, FAX number and email address. Each company will also be entitled to five Buyer’s Guide product/service listings.

Exhibit Directory enhancements are also available at a nominal fee. Companies may include a logo, a 50-word listing and sales representatives. Companies may also identify additional Buyer’s Guide entries for a small fee. Please see form at front to ensure that your company’s information is correctly recorded.

Gap.Point.Reach Inc. will be putting the Directory and Buyer’s Guide together this year and questions can be directed to them.

Display advertising is available. Gap.Point.Reach. Inc. is the assigned representative on behalf of the Association. They can be contacted at:

Gap.Point.Reach. Inc.
Jefferson Gilbert
Tel: (416) 699-1938
FAX: (866) 211-2999

Please refer to the SHOW SERVICES section.


Wireless Internet access will be available in the Metro Toronto Convention Centre this year for everyone to use. The service will be available in meeting rooms, hallways and public spaces, and on the exhibit floor. This extended access is meant for casual Internet usage such as email, surfing, and social media. This service is not appropriate for exhibitors with professional, business critical requirements. Exhibitors needing Internet access for demonstrations or payment transactions must use the standard wired and wireless Internet services.

Mobile App

OLA has a Mobile App that will allow exhibitors and delegates access to conference items on their mobile device. The exhibitor directory is one of the things that will be on the App. Watch for more information as it becomes available.

Education Programs

The EXPO is only one critical part of the educational process at the OLA Super Conference. OLA Super Conference also has over 200 programs, workshops, and plenaries offered in conjunction with the Exposition. These programs take place in the Metro Toronto Convention Centre and the adjoining Intercontinental Hotel on January 29 to February 1 2020. The Ontario Library Association strongly urges exhibitors to take advantage of the opportunity to attend workshops and interact with members at every possible opportunity.

The workshop programs offer the widest range of topics available for library and information professionals in the country. With over 200 sessions there is something for everybody. Please take the time to look it over and see what the OLA is offering. It is also available online at

Each exhibiting company will receive at least one full-conference badge* The full conference badges allow entrance to all non-ticketed events. during Super Conference. *Based on size of space rental.

Any program-related questions, please contact the Ontario Library Association at (416) 363-3388.

Public Address System

In response to a worsening problem Show Management made a decision in some years ago to not allow companies to make announcements on the public address system. This was too broad a decision and it unduly affected the promotion of visitors and authors to booths. In 2020 a limited use will be available for companies promoting special guests at their booths. Other uses of the PA system may be considered and approved before the event. Please provide, in writing, the text and reason for the announcement if other than a special guest. Please use the Special Guest form in the manual to alert OLA who you will be having and at the EXPO please submit a list of announcements you would like read and the time. The OLA reserves the right to edit these announcements.

We had over 230 Author Signings on the EXPO floor in 2020, we can no longer promote each signing individually over the PA system but if a Special Guest form is sent in advance we will publish your signing information in the Exhibitor Directory, on an Author Signing page in the program, in the Conference App, on the Conference website, and on posters outside the Exhibit Hall.


Aisle carpeting (black & grey flecked) will be vacuumed each day prior to opening. If you require your booth to be cleaned you must make the arrangement with the MTCC.

Please refer to the Janitorial Services Order Form.


The Metro Toronto Convention Centre has multi-level parking available 24 hours a day. Access to the Convention Centre – North is provided on all parking levels from the North parking area. The entrance to the parking garage is located at the east end of the Centre on Lower Simcoe Street. Exhibitors requiring daily parking on a short-term basis (two days or more) can get temporary parking passes which provide parking with daily in and out privileges.

An Exhibitor Parking Pass Order Form is available for your convenience.

Lead Retrieval

Like 2019, OLA will be offering two different lead retrieval options for exhibitors. Both options are through a third-party vendor QLeads. They offer scanners and have different packages available. They also offer an MANUAL option that is supported and paid for by OLA. All delegates have a unique code on their badge as well as a bar code that the scanner can easily pick-up.