Assessing Accessibility: Examining Canadian Academic Library Social Media Communications

Melissa Rivosecchi and Donna Langille / McGill University

This poster seeks to examine preliminary findings of how academic libraries in Canada communicate to their community on social media and what considerations libraries make in regards to using accessible social media strategies and practices (such as alt-text and camel case lettering) when posting content online.


Assessment of Multilingual Collections in Public Libraries: A Case Study of the Toronto Public Library

Valentina Ly / Mount Sinai Hospital

The Toronto Public Library has been frequently identified as having an exemplary multilingual collection to serve the information needs of the most diverse population in Canada. This research sought to gain an understanding of the current state of their multilingual collection and compare it to the most recent population demographics.


ATLAS: Advancing Teamwork for Library Accessible Services – A Communication Training Program for Library Volunteers

Tonya Mahar /  Baycrest Health Sciences

ATLAS, an innovative volunteer training program, was developed in collaboration between Library Services and Training and Simulation. Three workshops were created and delivered jointly. A mystery visitor in-situ approach using Simulation Participants was conducted to evaluate the program. With this training, volunteers are better equipped to offer customer-focused service.


Building a Sustainable Open Monographs Hosting Service

Rosarie Coughlan and Leslie Taylor / Queen’s University

Since 2002, Queen’s University Library has maintained a Journal Hosting Service for faculty and student publications. Supporting a culture of “openness” across the scholarly ecosystem, we have expanded our publishing support portfolio to include open monographs. This poster will explore an initiative to establish a new open monograph hosting service.


Connecting Libraries, Connecting Communities: The Challenge of Digital Infrastructure for Northern, Rural, Remote and Indigenous Communities

Cathy Bogaart / ORION

Ontario’s libraries play a critical role in education, research and as community hubs, especially in the North. Libraries should be able to provide equal access to cutting-edge technologies allowing anyone to learn, create and collaborate. This poster will focus on the current landscape of connectivity for libraries in Northern, rural, remote and Indigenous communities and share examples of promising projects.


Leveraging the MLIS Co-op Experience to Enhance Student Success

Colleen MacKinnon and Amanda Pemberton / Brock University

We are excited to share our experiences and outcomes of a recent student retention grant. Highlights include a fully online, fake news workshop, step-by-step tutorials, expansion of our Personal Librarian program and running a student focus group. Stop by and learn more about these projects and the MLIS co-op experience.


LGBTQ+ Children’s Picture Books in Ontario Public Libraries

Danielle Bettridge, Alissa Droog, Alyssa Martin, Ashleigh Yates-MacKay / Western University

LGBTQ+ representation in children’s picture books cannot be undervalued, and that includes their place in the library! Our research examines how often LGBTQ+ pictures books are found in select Ontario public libraries. Come see which books were the most frequently recommended and the trends impacting your local library.


PAL-ing Around with Peer-Sourced Learning: An Interactive, Flipped, and Blended Approach 

Monica Fazekas, Dan Sich, Alison Wetheral / Western University

Western Libraries partnered with Western University’s Student Development Centre’s Peer-Assisted Learning (PAL) program to integrate library-related support at the peer-to-peer level. Learn about how we paired repurposed online library modules and forum discussions with in-person role-playing exercises to develop student mentors into library champions.


Preservation Needs Assessment for Media-Bound Digital Content

Jess Whyte / University of Toronto Libraries

Media-bound digital content presents unique risks for preservation. Before the University of Toronto Libraries could mitigate those risks, it first needed to assess the extent of these materials, their locations, their local collection-holders, and their needs. This poster describes the preservation assessment methodology and its findings.


Resources Around Me: How Kids Help Phone Empowers Young People to Access Community and Mental Health Resources

Jocelyn Rankin and Janine Veinot-Wolch / Kids Help Phone

For over 28 years, Kids Help Phone has evolved to serve youth across Canada where, when and how they choose. In 2014, they adapted their internal database to a public-facing online database. Learn how the Information and Referral team researches, creates, and maintains high quality records in “Resources Around Me.”


Serious Fun: Student Engagement = Student Success

Sara Perkins, Ryan Ball, Mary Lynne Bartlett / University of Waterloo

Reaching undergraduate students can get a bit dicey – we don’t want Google to have a Monopoly on their academic research. Follow along with the University of Waterloo Library’s Communications Team and Student Engagement Committee to learn how we leveled up our student outreach. Get ready for some Serious Fun!


Student Work Term and Library Success! The Story of Our Headcounting App

Beverly Van Horne /  Mount Royal University

When you move into a 16,000 square-metre building and want to assess how your new spaces are being used, what do you do? We worked with the Department of Mathematics and Computing and hired a student to draft, design and program an app! Visit our poster to see the app and the statistics it generates.


The Librarians’ Association of the University of Waterloo: A Unique Approach to Supporting Librarianship

Rebecca Hutchinson, Jackie Stapleton, Laura Bredahl / University of Waterloo

The Librarians’ Association of the University of Waterloo supports the welfare, professionalism, and role of librarians at a research-intensive institution. Working within a rare environment in the Canadian academic landscape where librarians do not have academic status and are not unionized, this association manages unique opportunities and challenges.


The Margins and The Masses: Community-Curated Promotion of Queer, Feminist and Intersectional Literature

Christine Smith

Responding to community need, Queereads Montreal was created to encourage the reading of literature by and about queer (LGBTQ2+), feminist, and intersectional peoples. Curated by trained facilitators and librarians, Queereads participants read and discuss books, magazines, digital and alternative media while creating a safe space for members of the community.


Toward Core Competencies for Entrepreneurship Librarians

Rachel Figueiredo / University of Waterloo,
Carey Toane / University of  Toronto

Post-secondary libraries are placing increased emphasis on entrepreneurship, reflected by the growing number of entrepreneurship librarians. This poster will share results of a survey of North American academic librarians supporting campus entrepreneurship to identify the job responsibilities, skills and experience they employ, aiming to outline a strategy for success.


Understanding Undergraduate Engineering Student Information Access and Needs: Results from a Scoping Review

Ariel Stables-Kennedy / Western University
Kari D. Weaver and Kate Mercer /  University of Waterloo

How do undergraduate engineering students access information and understand what constitutes a good and legitimate source in the field? This scoping review summarizes the existing research on this topic, identifies potential future research directions, and provides librarians with guidance on the conduct of scoping review methodology.


Welcome to the Library: Supporting Students with Multilingual Audio Tours

Francesca Kennedy / University of Toronto

With over 370,000 international post-secondary students studying in Canada, academic libraries are experiencing an increasingly linguistically diverse user-base. The University of Toronto Libraries has created audio tours in English, French, Korean, and Chinese (Cantonese and Mandarin) to help ease these students’ transition, and welcome them to the library.


What Does “Bad” Behaviour Look Like? Suspicious EZproxy Logs and Audit Events

Matt Thomas / Wilfrid Laurier University

There’s an awful lot of data in those EZproxy records but how do you spot excessive use, systematic downloading, non-authorized users, and other inappropriate activity? This poster shows sample logs and other data and points out some of the red flags you can spot to identify likely misused accounts.