Alex has been leading Toronto Public Library’s Community Outreach and Engagement portfolio since 2016. This work builds on the success and hard work of project leads that have integrated the Community-Led model into TPL’s best practices over the past ten years. The portfolio’s current focus is supporting staff through the challenges of TPL’s changing urban environment and supporting innovative new approaches to offering Community-Led work. Her portfolio also includes supporting user education in digital literacy and library services and enhancing TPL’s eLearning services.