Jennifer Windecker is the Director of Public Services at the Greater Victoria Public Library (GVPL). In this position, her focus is on building operational efficiencies and creating a strong infrastructure for the delivery of library service. She is responsible for ensuring exceptional library customer experience, establishing strategic community partnerships, and providing innovative opportunities for learning and discovery. Jennifer has worked in public libraries for over 25 years and is passionate about connecting individuals and community members to library services both within and outside of the library.