Matt is the User Experience librarian at the University of Western Ontario. His role involves working to build a culture of user-centered practice at Western Libraries, ensuring our services are designed specifically to meet user needs.
As Western Libraries’ newly formed User Experience (UX) Team, we’ve spent the past year working on laying groundwork for developing UX culture by developing best practices for communicating and managing information internally. Participants will leave this session equipped with tools to develop communication and knowledge management strategies within their workplace. Handouts PDF Presentation If you attended this session, please complete a brief session evaluation here.