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Filter Result for: Public Service

Wednesday Jan 30
9:00 am

How Libraries and Librarians Can Champion Mental Health: Public Services, Collection Initiatives and Working with Individuals in Distress

John Pateman, Anne O'Sullivan, Kirstin Bindseil, Beth Cote

ICTC Ballroom A
Wednesday Jan 30
9:00 am

Libraries: Not About Books Anymore. Are We Serious?

Christina de Castell, Asa Kachan, Rebecca Raven

ICTC Ballroom B
Wednesday Jan 30
9:00 am

The Power of Play: How Libraries Can Use Board Game Collections to Engage Newcomers

Michelle Goodridge, Lee Puddephatt

MTCC 206D
Wednesday Jan 30
10:30 am

Privacy Please! Helping Canadians to Protect Personal Information in the Digital Era

Anne-Marie Cenaiko

MTCC 206AB
Wednesday Jan 30
11:20 am

Extended Access Service Model: Leveraging Technology, in Rural Libraries

Sherry Fahim, Dawna Petsche-Wark

MTCC 202B
Wednesday Jan 30
11:20 am

Open Data Versus Patron Privacy: A Fine Balance

Sujoy Chatterjee

MTCC 206C
Wednesday Jan 30
1:00 pm

The Library and Digital Privacy: How Public Libraries Can Educate and Protect Users from Online Surveillance and Collection of Information

Adam Peltier

ICTC Ontario
Wednesday Jan 30
2:30 pm

Defending Pussy: How Two Recent Public Art Controversies Challenged Us to Change the Way We Think About and Defend Art in Our Spaces

Amy Arsenio, Diane Macklin

MTCC 206F
Wednesday Jan 30
2:30 pm

Overdose Prevention and Response and Libraries: A Panel Discussion

Deborah Cryderman, Kelly Dolan, Penny-Lynn Fielding, Sarah Gallagher, Pam Ryan, Catherine Seaman, Craig Todd-Langille

MTCC 104B
Thursday Jan 31
10:45 am

A Guide to Self Care in the Workplace

Cole Fawcett

ICTC Ballroom B
Thursday Jan 31
10:45 am

Changing Lives, One Ukulele at a Time: Musical Instrument Lending and Programming,

Julia Harrington, Miranda Huska, Julie Curry

MTCC 206F
Thursday Jan 31
10:45 am

Your Brand is More Than a Logo: Modernizing Customer Experience

Linda Hazzan, Moe Hosseini-Ara, Stephen Weir

ICTC Ballroom A
Thursday Jan 31
2:00 pm

How Retail is the Library

Mark Asberg

MTCC 206AB
Thursday Jan 31
2:00 pm

Lessons From My 2-Year Old: How Parenting Improved My Customer Service, Teamwork and Leadership

Kathleen Shannon, Meg Uttangi Matsos

ICTC Halton
Thursday Jan 31
2:50 pm

A Public Library Strategy for Serving Teenagers and Young Adults

Lisa Heggum, Helena Dong, Michael Warner

ICTC Caledon
Thursday Jan 31
3:45 pm

Open for All: Service with Empathy and Safety

Ellen Stroud, Frances Newman, Jennifer Gardner, Jaron Fitch

MTCC 201EF
Friday Feb 01
9:50 am

Library Chameleons: How Our Experiences in a Variety of Roles Influence our Practice

Carli Agostino, Amber Allen, Melanie Cassidy

MTCC 202D
Friday Feb 01
9:50 am

Not All Those Who Wander Are Lost: Homelessness and the Library

Heather Casson

MTCC 104A
Friday Feb 01
10:45 am

A Hard Look in the Mirror: Reflecting on the Role of the Librarian

Lisa Hoskins, Jennifer Rowan, Karen Sharkey, Jennifer Windecker

ICTC Ballroom A
Friday Feb 01
10:45 am

Community Led, Library Service: Where Have We Been and Where Are We Headed?

Alex Carruthers, Christina de Castell, Randy Gatley, Andrew Halberstadt, Julie McKenna, Kathleen Peverill

MTCC 206AB
Friday Feb 01
2:00 pm

Bridging the Gap: Income Tax Clinics for Seniors and Low Income Canadians

Cortney LeGros

ICTC Haliburton

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Subjects: Public Service
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